How our lesson rooms work

We ask your written permission before we share any photo of your child, on this site, in newsletters or on social media, and you can change your answer at any time. We never put a child's name with a photo, and the photos on this site are examples until we replace them with our own.

A student who is unwell stays home, and we offer the lesson time to the waitlist when you tell us by text or a call. A tired voice is welcome to sit out a rehearsal and listen.

We close for school holidays, and when snow or ice makes the roads hard to drive. A text and a post on our social pages go out that morning.

Please bring your child to the lesson room door and meet them there afterward. We hand a child only to the grown-ups on your pickup list, and we ask for ID from anyone we do not know.

A parent is welcome to sit in on a lesson, especially in the first weeks. Concerts are open to families and friends, and we ask everyone to stay seated during a song and silence their phones.

We ask for a month's notice before a student's last lesson, in writing or by email, so we can offer the time to the waitlist. A term in progress is settled with the front desk.

Wear what is comfortable for standing and singing. On concert nights many singers dress up a little, and it is their choice.

Phones stay in a pocket or a bag during lessons and rehearsals, unless a teacher asks a student to record a part to practice with.